Each time you visit LPS we collect information about the time, date, duration and usage of the site via the widely used Google Analytics. We use this generic statistical data about the use of our website to continually improve it and to improve our customer satisfaction.
We collect personal data from you when we sell products to you so we can take payment, ship the goods and send you confirmation emails. Checking out through the shopping process will often need your full name, e-mail address, billing address, contact numbers and credit card number.
In addition, we may use your information to provide you with special offers, information about new products and special promotions that we think may interest you. If you do not want to receive this information, you can unsubscribe from any of our marketing emails using the link at the bottom of the email.
We do have to use small files called cookies in order for our shopping cart to remember what you added to it so you can checkout. They are also used for certain security reasons like when you login to our secure zones. These cookies don't allow us to gather any personal information to identify you or your email address. You have the option of setting your web browser to reject cookies, which may impact negatively on your experience of this website.
We are committed to protecting the personal privacy of our customers, and observes the National Privacy Principles pursuant to the Commonwealth Privacy Act 1988. Please do not hesitate to contact us at firstname.lastname@example.org if you have any queries in relation to any aspect of the above policy.
Once your order is placed and paid for, we will send you a confirmation of the final design. Once you agree via return email we will accept that order as final and changes or cancellations cannot be made to the order. Should your order be delayed or not available after you order online we reserve the right to contact you and advise you of your options.
For orders being delivered within Australia, shipping & postage fees will be charged to you when your order is processed. Should the item be a custom or large frame and requires specialised shipping due to its size, we will contact you and advise of the additional postage fee on top of the $14.00 flat rate. This amount will be charged a credit card over the telephone.
For international orders, we will contact you and advise you of the final amount should it be higher that the $70.00 we have allocated and pre-charged as part of the original purchase. This amount will be charged a credit card over the telephone.
We pack all of our items with care, love and precision. They always leave our warehouse in the condition we would expect if we were sending them to ourselves. Should the goods arrive damaged, you will need to contact the shipping company regarding the situation. We reserve the right to refuse to cover the cost of the goods should it be clear the damage was caused by the shipping company but will do our best to replace the item once you have agreement from the shipping company to cover the cost.
All orders must be pre-paid online and prices include GST (goods and services tax) and are quoted in Australian dollars. We don't store your credit card information on our server. If for some reason the card payment is declined by your issuer, the good will not be sent.
You hereby indemnify Love Paper Scissors against all claims, actions, suits, demands or costs made on or against Love Paper Scissors by anyone arising from the supply or use of any goods supplied by Love Paper Scissors.